SRJ Help

Our Essential Repair Standards

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Rug Drop Off and Collection Instructions

Collection Delivery Drop Off Help Important Information

  Direct Collection and Delivery Information: Our rug collections are mainly non contact. We ask that the rugs are folded and tied into bundles of three rugs (no more due to weight) clearly labelled with Name, Telephone Number and Requirements eg Wash only, Wash and Reproof and Repairs if needed , should you not be too sure as to repairs, please ask us to check. On dropping off the rugs we will let you know the date and message ahead (if required) and drop off in the agreed location. Dropping rugs off to us: We ask that you arive at...

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HOW TO REFFER A FRIEND TO THE LOYALTY PROGRAM

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HOW TO REFFER A FRIEND TO THE LOYALTY PROGRAM

1. Go to our Website Home Page and click the blue gift symbol in the bottom left hand corner. (It may take a few seconds to load.) 2. Select "Sign Up" or "Login" and enter your details as prompted. Step by Step instructions for signing up to our Loyalty Program are HERE. We give you 250 points just for signing up!  3.  To find your Personal Referral link scroll to the bottom. If the referral sections reads like the image below check you are signed up and logged in. Step by Step instructions for signing up to our Loyalty Program are HERE. When you...

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HOW TO SPEND POINTS ON THE LOYALTY PROGRAM

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HOW TO SPEND POINTS ON THE LOYALTY PROGRAM

1. Go to our Website Home Page and click the blue gift symbol in the bottom left hand corner. (It may take a few seconds to load.) 2. Select "Sign Up" or "Login" and enter your details as prompted. Step by Step instructions for signing up to our Loyalty Program are HERE. We give you 250 points just for signing up!  3.  To view the list of rewards you can redeem with points you earn simply click "Redeem Points". 4. When you have collected enough points select your desired reward and a digital voucher will be emailed to you. Congratulations you can now redeem points as a Loyalty...

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HOW TO EARN POINT ON THE LOYALTY PROGRAM

Earn Points Help Loyalty Program Refferal Program Tell A Friend

HOW TO EARN POINT ON THE LOYALTY PROGRAM

1. Go to our Website Home Page and click the blue gift symbol in the bottom left hand corner. (It may take a few seconds to load.) 2. Select "Sign Up" or "Login" and enter your details as prompted. Step by Step instructions for signing up to our Loyalty Program are HERE. We give you 250 points just for signing up!  3.  To view the list of actions you can complete to earn points simply click "Earning Points". 4. To earn points complete actions on the list. By having an account and following us on social media you earn 350 points! Congratulations...

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